Order Cancellation

How do I cancel an order?

You will have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed your mind?” section. If it takes longer than 60 minutes, email contact@ and we will help you find an alternative solution.

I accidentally cancelled my order; can I take it back?

If you cancelled your order on site and still want to receive your order, the best way to do this is to place a new order at checkout. Email: contact@ if you have any questions, we are here to help.

I cancelled my order, but I am not sure if it has been completed. Can you confirm that it has been cancelled?

If you cancelled your order using the link in your order confirmation email, you will receive another email once the order has been successfully cancelled. If you have not received a cancellation confirmation email, please let us know at contact@ (including your original #order number) and we will look into it!

I don’t see the self-cancellation option! How do I cancel my order?

If you placed an order that included a gift card, please email: contact@ as soon as possible (including your order number and your cancellation/change request) and we will be able to assist you.